4/10 - Razoável
1 de dez. de 2025
We booked this hotel specifically for the pool and larger suite for our family. The manager, Ashley, was fantastic and helped us modify our reservation — she was the highlight of our experience.
Unfortunately, the pool was closed for our entire stay, despite being told multiple times that it would reopen “tomorrow.”
The room had a very strong odor upon arrival, a broken blind that nearly fell on me, exposed wires, and overall cleanliness far below expectations. Multiple amenities, including towels, were unavailable, and only later was a sign posted about limited staffing for the holiday.
We ended up spending far more than planned to entertain our kids since the main amenity we booked for was unavailable. Great breakfast and kind staff, but the property itself needs maintenance, clearemmmmcommunication, and improved housekeeping.
Stephanie
Stephanie, viagem em família de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
