When you book CityGate Tower Bridge, you may or may not be getting a place at the listed address (50 Vine Street, , City of London). I our case the address of the unit we stayed at was 11-12 West Smithfield, London. I guess the 50 Vine Street location only has single king size beds.
I got an email from them with instructions on how to get the keys to the place. In my email, I provided my travel plans and told them we would call when we arrived in London. On the day we were to check in I got a call about noon from the company asking about or travel plans...hey guys, check your email. I told them that our train arrives at three and we should be at the property at four, but we will call from the train station. Our train was about 45 minutes late and we called when we arrived at the station. The agent wondered where we were since they had someone waiting for us at the property since three. We previously told them we would call when we arrived. We made it to the property and the representative was upset that she had to wait so long...again not our fault. She gave us the key and left. The unit was ok...however there were no linens for the second bed. Also the street scene in the neighborhood is very vibrant with several pubs. Which is great unless you are trying to sleep. The unit has no AC and no fan. If you open the windows, you get all the noise from the street as well as a good dose of cigarette smoke.
This place was good, but nothing special.
