Sleep Inn & Suites near Westchase

Check in was great! They were very accommodating and we were able to check in a bit early. At night people were arguing and wouldn’t let us sleep. Checkout, the person at the front desk was yelling at some of the staff and had us waiting there for a while, very unprofessional.

Clean place, comfortable

The final from desk lady of my stay, called me on my way out to walk my dog, asking me for my room number. It was so odd, and random, but i gave it to her, and walked out. What's even worse was when I got back from from our walk and asked for her name, she gave it to me, and started sharing my room number, and the fact that i had a dog and she didn't believe i paid for his stay with another person she was speaking with on the phone. I went upstairs to drop my dog, came back to let her know, that it wasnt okay. She replied with "you're done?", got right back on the phone, and continued to talk about me to whomever she had on the phone. I can say that was definitely a first for me. Couldn't wait to get out of there.

Cleanest hotel all weekend! Comfy and quite.

This was not my favorite stay. I'm not super picky, but I'd had a really long day and just wanted to relax in front of the TV. In the first room they gave me, the TV didn't work (pitchy garbled sound on every channel), so they moved me to the first floor right by the front desk. It was SO loud. All I heard was slamming doors, flushing toilets, ice-maker, some weird beeping, etc. So, they moved me back upstairs and when I opened the door to the 3rd room, a big ole' COCKROACH ran across the wall. At that point, I couldn't stand to ask for another relocation and spent the next 20 minutes trying to catch and kill the stupid cockroach. The bathroom of that room hadn't been updated so it was an old tub and a toilet that didn't flush well. Plus, there was sticky stuff on the floor of the bathroom. Breakfast was your basic hotel breakfast with pastries, waffle-maker, eggs and sausage, cereals, etc. Bed was comfy enough. The girl at the front desk was nice enough to move me after each issue, but didn't really seem to care in the slightest about the problems.