2/10 - Insatisfatório
15 de fev. de 2026
Booked a family 2 bedroom apartment at Athena Motel Apartments with a photo of a spa bath, with no shower photo. On arrival there was no spa bath and Athena and Hotels.com wouldn’t refund despite the misleading family room photo. The amenities listing is deceptive. No cd player, no oven suitable for baking a lasagna in an alfoil pan, and no spa bath that was in the room-specific photos with no mention on Hotels.com listing that it was only available on request. Terrible management and policies, refusing to refund despite their misleading advertising. With the restaurant being closed on the weekend it was unclear where or how to access the games-arcade room so we couldn’t use it during our rainy weekend stay. Dismal wifi speeds 10mbps download and upload. Hot water ran out half way through my husband’s shower. Mascara stains on pillow case when I don’t wear mascara and our fitted sheet had a hole in it. Also found a cockroach in kitchen. Dirty grout in shower. The dishwasher powder holder was broken too and wouldn’t stay closed after adding powder. The bottom of the door on the microwave was loosely hanging off, does not seem safe as it probably isn’t sealing the radiation in anymore. Never staying here again, would leave 0-star review if I could. Stay here only if you want a frustrating experience.




Davina
Davina, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com




















