I’ve been coming for years, and love the hotel. I checked in and got put in a corner room and had a ton of things to unpack and work on. The morning after check in, I had someone open my door with a key card. At first I thought it was housekeeping and I said “no thank you”. And since the door was also bolted with the hook, I figured they would leave. However, the intruder used his shoulder to bust it open to gain access to the room. I was not dressed or ready for the encounter, and had no idea who this man was. Turns out he was a construction worker who was scheduled to work on the room. I told him he had the wrong room. Shortly after I had someone from the front desk come up to ask me to move, and I said sorry, I already unpacked. Shortly after that her manager called me to tell me I had to move and left a cart for me to move outside my door to my new room. The staff felt bad and did their best to explain the situation and apologize, and I also think I may have got a small discount on my next stay, but not planning for a major construction project like this is amateur at best. It took me another hour to load up all my work gear, clothes, etc. and then unpack them after my intimate encounter with the construction guy. So, I’ll bid and fond adieu to the once trusty Aqua Soleil. We had some good times, but the customer experience has definitely deteriorated.