The room was very clean and nice; bed was comfortable, and noise didn't seem to travel too much in between rooms. The reason I am giving this hotel 3 stars is because of the man at the front desk. He acted like we were bothering him when we were checking in, and then when my toddler accidentally locked us out of the room and I had to go ask for another key, he rolled his eyes and sighed before helping me. We also heard him speaking to someone on the phone, whom we assume was a customer, and he was very rude.
Also, complimentary breakfast was advertised for this hotel, but when we got there, we were informed that breakfast is no longer available. That was a big disappointment, as breakfast being included was a factor in us choosing this hotel.
Overall, if someone else were to be at the front desk next time we came through Packwood, we would stay there again, but otherwise, we will steer clear and try somewhere else.