I deducted 1 star for the size of the room vs cost.
The fabulous stuff: staff. At check-in, Ms. Tu was welcoming, courteous and informative. She and the other young people at reception are helpful and always greet guests.
The breakfast and lounge staff are wonderful and hard working. They are unfailingly polite and accommodating. A special thank you to Keiko, Kiyoko, Koyo and Harusa during the afternoon snack service.
The hotel is clean and fresh. Bedroom and bathroom are well kept, with crisp and fresh linen, towels and pyjamas. Breakfast has quite a variety of both Asian and western foods. Worth the cost. Laundry facilities on a few floors, water dispensers on each floor and grooming amenities in the lobby.
The not so good stuff: The room was quite cramped, lacking space to store/hang clothes and personal effects. Quite annoying when staying 6 nights. One side of the bed is close to the wall so getting into and out was quite a challenge for an older person. Purportedly a standard double room, but should be for a single bed and person. Definitely not worth the price we paid.
Rubber soles don't glide well on the floors of the restaurant. Be careful of stumbling. Even the staff stumble at times.
The hotel is in a hopping area, close to transit, shopping, restaurants and cultural activities.
In spite of the room, it was a wonderful stay, fabulous staff, wonderful breakfast, good walking area and transit.