We frequent the Sunrise Gardens,it has to be said that the most effective, friendly member of staff is Petroula the pool bar manager,without her the hotel would take a nose dive, albeit it there are some lovely staff.
However the new hotel manager is not as friendly , he does not aquire the people skills and man mangement that the hotel brands itself on,his target area is cost cutting and cost cutting only, he in my opinion needs to be demised if you want to remain a brand holiday stay.