The Lodge was easy to locate, outside and room were very clean and well kept. We found the room to be much larger than expected. The beds were comfortable. We visited the pool once and it too was clean and well kept. Now the pillows were extremely soft, almost like a marshmallow. The was a step up into the room, which may cause some folks difficulty. The tub and toilet were in a separate room, while the sink was outside of that. All were very clean. There was no bath mat and the tub super slippery. No safety mat or grips on the tub base. I had to hang onto the shelf to maintain my balance. Room also had no fan. The air conditioner was so high up it was hard to adjust. Couldnt even see what the dials said. Now the room has a coffee pot and coffee pods. We travel with our Krureg, but the supplies including the cups were never replaced. The room was never serviced, garbage not empty for the 4 days we were there. To say the least, the two small waste baskets were over flowing. We also we never given fresh towels. Now when i registered i did initial a document, but i have no idea if it said there was no service and if we were to sit the garbage outside when we left for the day. I dont care if i dont get clean sheets everyday, but would like the trash emptied and the dirty towels picked up and replaced. If i had used the coffee service, i would have liked that replenished. I would give it 6 out of 10, knowing what i know now, i would bring my own pillows and extra trash bags.