2/10 - Insatisfatório
9 de jul. de 2025
BEWARE. The room wasn’t anything like what was shown in photos from the hotel. As you can see in the photos, it looked fairly clean at first sight but when we started to settle in, we quickly realized how nasty the room was. We also saw cockroaches while using the bathroom soon after and the blankets/sheets had a musty weird smell. When we told them the following morning about the issues and asked for a refund of the remaining stays bc we wanted to move out, they stated they don’t give refunds under any circumstance and would just keep switching rooms for us if we continue to find cockroaches. We still move out after bc no one in my family of four was able to sleep that first night. My husband also woke up with what kind of looks like bedbug bites on his arm.
We recommend staying away. The ironic thing is this place was more expensive than the hotel we moved to and we chose this place over the other initially bc the pictures showed them as a cleaner place. However, the hotel we moved to ended up being much cleaner with great service too.
Yan
Yan, viagem em família de 4 diárias
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