4/10
The front office staff of this hotel is very rude and not very accommodating. The property itself is clean enough for what it is. Don’t expect anything over the top. As for the staff…housekeeping and maintenance were great. I’d give them 5 stars. The front office staff, not so much. I am a disabled veteran with a service dog. They demanded to see his paperwork. Look at the ADA.gov website…you cannot demand paperwork. He was in a vest, clearly labeled Service Dog. He was working and sitting calming by my side through all of the drama at the front desk…worse case, my wife and her friend were the ones staying here. My son and the dog were camping a few miles away. One of the evenings my wife was there, we witnessed the front staff in a verbal argument with another guest in the parking lot. Yelling and screaming, almost going to blows. Unprofessional, disrespectful and downright rude. Regardless, no one from my family will be staying here again, ever.
Bradley
Viagem com amigos de 3 diárias