6/10 - Bom
15 de set. de 2025
Nice hotel b be aware of booking, unfriendly staff
So our checkin was fabulous! Friday night the young gentleman was amazing. It ends there. The person on the drsk the next twi days was unaccomidating, he was not friendly, we asked for a bottle of water, we were given them at checkout, he repied they only did sonat checkin and told us to purchase from the vending machines. Just thr wrong person in that position. Then there was a breakfast included, but the staffer working the breakfast , same person both days, didn't want to refill the coffee, the hot foods, ie the bacon or ham or sausage even though there was a half hour left for breakfast. She was not friendly at all. And i would advise anyone booking there make sure you have a confirmation of booking, a lady was checking out and being charged for 2 rooms. She had booked a room, never received a confirmation then called the hotel to see if the booking went through. She was told.
It didn't go thso she booked another room.
And then found out when she was che knows that she had been charged for 2 rooms. I just hope she doesn't have to pay for the other room.
Natashia
Natashia, viagem com amigos de 2 diƔrias
AvaliaĆ§Ć£o de hĆ³spede verificada da Hoteis.com
