2/10 - Insatisfatório
6 de abr. de 2026
Checking in was fine, did the normal things checked in under my name gave the desk person my Drivers license, got it back got the key cards and stayed in a room. Light switches were painted over, and the plug by the bed didn’t work unless the light was on. Used the sink and the whole faucet was loose. Worse of all after finally falling asleep, around 4:30AM someone is trying to enter my room. Desk worker said this room was supposed to be empty, I said obviously not I got key cards and I checked in yesterday. He asked for my name and I said don’t worry I’ll be out soon no longer feeling safe. After packing and heading to the desk no one was there I waited 5-10min knocking on the window. And as people started walking around I no longer felt secure and slid the key cards under the glass window ant the desk and left. Now the property Manager is saying I never checked in and nothing they can do about it inferring that I’m lying. I don’t care if it’s not a full refund, I’m complaining because someone messed up and they are trying to cover it up. I already sent the complaint to motel 6 who sent me to the property and they had me go through Hotel.com. And it’s still not solved. This is ridiculous!
Matthew
Matthew, viagem de 1 diária
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