WoodSpring Suites McKinney

The only thing the room smells weird no bad bud like food when I check in also they don't have shampoo in the room

The check in desk was closed when I arrived so be aware that they do not staff it after 8pm on Sundays and 10pm on weekdays. While that miscommunication is not the fault of WoodsSprings, the on call front desk staffer was rude and dismissive. I understand that being called down from your personal studio at 8pm to check in a guest could be a bit annoying, but it is a part of the job and her rudeness was not necessary. In regards to the rooms, they were rundown. The tub was dirty as was the toilet. And in addition, the walls are so thin that I could hear the room next to me having sex even though they were not being obnoxiously loud - the walls are simply super thin. Go somewhere else, there are better options.

I would NOT recommend staying here! I was there 5 days, 3 of those days I had to take a cold shower. The microwave in my room did not work. And at 11 pm the night before checking out, a worker knocked on my door to tell me I couldn't leave a garbage back outside my door. That information was not given to me at check in.

There was no ice machine. If I had realized that fact in advance, I would have chosen a different property. Who wants to arrive after a long journey and have no access to ice without having to leave the property again? The front desk person said, "Well, we give you two ice trays in the freezer." Ummm...yeah, two UNFILLED ice trays. It takes 3-4 hours for ice to freeze in ice trays. Also, Whoever was living above me was walking around VERY loudly during a decent portion of my stay. Someone had a dog next door who whined and barked from about 5 p.m. til when I finally fell asleep. I could hear the television through the walls, etc. The only good things were that they had a full sized fridge and a bathtub. Otherwise, I was not enchanted with the spot. Also, I didn't see anywhere in the information (before I chose) that this was an extended stay place. Those are not awesome places to stay--in general. YOu should make it known that this is extended stay and that there is no ice machine.

My stay was quite problematic. I was moved 3 times due to first room was already occupied, second room lock was broken and to be fixed, and third room move was because lock wasn't fixed. Third room bathtub faucet was hanging off and water drips from ceiling. There was no chair or couch to sit in only table and 2 chairs. Checked out and moved to another hotel. I feel I had given the Hotel many chances for situation to be corrected and stay made better. I am requesting a full refund and credit to my credit card used. Thank you for your help in this matter Jun 26, 8:51 PM Send

Not a bad place to stay. Staff was nice and facilities were clean at all times.

The size of the bed should be listed as a hard Xl twin size bed. Everything very old & out dated

Secure where no one could roam halls outside room entry door. No coffee! The matress was a big disappointment. Its been a long time simce ive heard springs in a matress and thought they might pop through.

The place is always clean and organized. Unlike other places where I found roaches in the microwave, or dealing with a hot water issue, a hour before going to work. those situations are critical especially for a guy like me coming to work from 625 miles away from home. This place has earn my trust and reliability., I will be looking forward in staying here often.

Since this was an extended stay there were people living there. No ice machine was available.