WoodSpring Suites El Paso Airport

This place needs a new management, rooms are dirty bed sheets are disgusting yellow I stay here because was convenient to the place I had to work but I don’t recommend this place I couldn’t sleep for 2 nights was super noisy all the time had a really really bad experience here.

Very close to stores and restaurants. Discontinued housekeeping during our stay due to the virus. Housekeeping was already one every two weeks. The kitchen does not come with any pots, pans, plates, silverware, etc. But you can purchase them from the front desk or Walmart right around the corner. The fridge is FULL SIZED! The washers and dryers are connected to an app so you can get notified when your clothes are done and that was convenient. I am happy i brought my own blanket and pillows, they don't have comforters, just two sheets and what i consider a large throw blanket. Their pillows are firm.

I was unable to check in and no one was available when we called the number.

Overall, we liked the facility, cleanliness of the room, strict usage of face masks for Covid purposes.

Room was absolutely filthy and horrible customer service. Walked out and went to different hotel.

For the price it was great and we were accommodated to a smoking room with no problems 🙏

I had to move the nightstand to plug my charger and there was a lot of trash on the floor behind the nightstand. I took a picture and went down to the front office and housekeeping came up but they just picked up the trash with their hands and apologized didn't even vacuum. The microwave was also dirty and had not been cleaned in a while. They didn't have any hand sanitizer anywhere in the hotel they only had one tiny bar of watermelon bath soap. I have pictures of all of this. I did sleep well though.

You get what you pay for but we had to wait an hour before we could check in and someone was knocking on out door before 10am to see when we'd be checking out. Rules say check out is 11. We asked for towels and there were no clean towels the lady said.

If you are a contractor, this place is grate. Good weekly prices, rooms are available with micro, electric stove, large fridge, drawers. If you are bringing your family over the holidays, i would luck somewhere else

Tbe lady at the front desk very rude, wsiting over 10min fir her to pop out of the back office... my reservation said 12pm check in. Frint desk lasy said thst is wrong read the sign we dont let anybody come in until 3. I ask for the district manager number and gave me attitude about it. Stay away from this hotel.