8/10 - Muito bom
30 de abr. de 2025
We rented a 1 bedroom suite for Th (Check-In)-Sun (checkout). TV in Master Bedroom did not work. After multiple calls to the Front Desk, they told us the remote for the living room ran both TV's and the hotel was full so they had no other remote. Turns out Rm 215 was the only room with the problem. They finally got us a remote on Saturday. As for housekeeping, they did NOT clean our room the entire stay. On Friday, we were gone before they came around, on Saturday we left 10-15 minutes after they tried to enter the room. My husband let them know we'd be leaving shortly but he said it was apparent she didn't speak English. As we went down the hallway, he let them know they were free to enter the room. Much later that day after we returned, we discovered they NEVER cleaned the room.
Karen
Karen, viagem romântica de 3 diárias
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