I booked the property according to the photos on the site. Before entering the room, the hallways smelled of smoke and the carpets were never cleaned beyond just a vacuum. The pool was closed down with just some white paper at the windows. The room i was given was right at the very end of this long hallway and the key wasn’t the right one so walked all the way back and got the right key.
Getting into the room, the bathroom floors looked grimy as though it wasn’t cleaned properly between stays. I brought and used my own towels and then thinking, I just needed a little towel to dry my hands, the face towel i picked up had a bug in it!
I go camping and I’m used to bugs, but in my supposedly clean face towel is still gross.
I was hoping to use the washer/dryer but they have one set for the entire building.
Honestly, i wish i just camped out, it’s literally cleaner and cheaper. They said they’ll look into a refund but let’s see if they actually do.