10/10 - Excepcional
24 de nov. de 2025
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible.
The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak.
Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative.
All these things are minor and the majority of the things they have right
They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible.
Totally engaging on top of her game, incredibly good maître D.
She's so outstanding any hotel would be headhunting her.
She makes a great benchmark for training new staff she will go a long way for sure!
We look forward to our next stay at The Captains Club very much... well done !!
karen
karen, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
