Riad Ibn Battouta

Great welcome and a beautiful facility, I loved fhe room with private terrace. Quite near the medina entrance, while easy to access from the train station via taxi.

It was clean. Hospitable. Great location and Great service.

Very good place. Great value and location

There is nothing I can say that I liked about this place. The overall experience was nothing like anything we had at any other Riad or Hotel during our 10 day trip in Morocco. The lady manager (Iman) was absolutely dreadful. Only pushing to sell things through this Riad and becoming rude and angry with us if we had other arrangements. She was not helpful at all. Rooms are dirty and falling apart. Breakfast we were served butter packages that when opened had mold in them. The owner of the hotel was no better. When he found that we no longer wanted to stay for the second night we had pre-booked he got extremely upset and at some times even threatening me. We were a family of 6 travelling Morocco for 10 days and we had the best experience in 6 cities with some of the kindest most welcoming people except for this place.

Excellent hosts! Excellent hosts! Excellent hosts!

Nice Riad. But wont consider it a 4 star. Maybe really important that others realise that a Riad experience is very different to hotels.

I booked a room with a view. As it’s one of a dozen bookings on this trip, I failed to notice I was given the wrong (but beautiful) room. On request and after a few staff I was changed to the roof terrace room I booked. Shame about the rain. The pictures show the riad as it is, a beautifully laid out and appointed home. Another guest returned to find her belongings packed up and moved to another Riad entirely. With the mangeress blaming the customer to me “nothing but problems”. I don’t like overfamiliarity or guilt and baksheesh requests. I had booked a tour prior to my arrival and was made to feel guilty for not giving them the business. Yet my requests in return were not met with enthusiasm. When I requested an extra hour to check out I was made to feel as though it was a huge inconvenience. As though everything was out of their control. They had a quick attitude to blaming me or anyone else for errors or broken items or wrong rooms! Nothing was their fault! Not even the apparent owner accepted responsibility. They made me feel bad. They have a wonderful roof top they don’t tell their guests about! Hopeless. I didn’t mind sharing it with the sheets and towels. It added to the authenticity.

This was my first experience with a riad, and it was very nice. Unlike a hotel, you had to knock to enter each time you left, so that was a little inconvenient for me. However, the owners were very nice and concerned about our welfare. They took good care of us. Next time I will know what to expect and take advantage of the riad experience better.

Is a beautiful riad lovely breakfast , however we were given a room out of the riad in the building next door without any explanation , therefore we were not able to enjoy the real Moroccan ambiance of the room which was described in the act , very disappointing

La chambre ne correspond pas avec la réservation. Chambre propre mais attention au siphon bouché (Ispahan). Petit déjeuner correct, mais répétitif; service long. Riad très bien situé, près de la Médina.