Although the staff seemed very nice, they did not do anything they said they would do, no matter how many of them promised. They were also problematically disorganized.
Although there are signs in the lobby labeling the facility non-smoking, all of the common areas smelled strongly of pot smoke, even the upstairs hallways. The lobby was stiflingly stinky, as the staff was smoking so much pot on the back patio that it constantly wafted in. Not to mention, why would we want to deal with high employees? It is no wonder they did not handle their jobs well.
The "free coffee and fruit" breakfast consisted of hoping that there would be enough cups left, and the same one sad apple sitting in a basket for three days.
The snack/breakfast room (pay for items) was sparsely stocked.
The rooms were clean and did not smell of pot smoke, thankfully. Several objects in the room did not work (lights, DVD player, etc.).