Os hóspedes podem ficar tranquilos em relação à segurança: o local dispõe de detector de monóxido de carbono, detector de fumaça e sistema de segurança.
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center fica em Vila do Parque, no coração de San Antonio. Atrações populares incluem Alamo, que fica a 10 minutos de carro.
AvaliaƧƵes sobre Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
AvaliaƧƵes
7,6
Bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
7,8/10
Limpeza
8,0/10
ServiƧo e funcionƔrios
7,4/10
Comodidades
7,4/10
CondiƧƵes e instalaƧƵes da propriedade
7,4/10
Cuidado com o meio ambiente
AvaliaƧƵes
10/10 - Excepcional
31 de jul. de 2025
Diego de JesĆŗs
Diego de Jesús, viagem de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
18 de jul. de 2025
Charlotte
Charlotte, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
9 de mai. de 2025
The hall room to hot the elevator not working
Cristian A
Cristian A, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
7 de mai. de 2025
Marcus
Marcus, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
3 de mai. de 2025
There was always someone around to ask questions. Well lit parking lot.
Spencer
Spencer, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
2 de mai. de 2025
Pleasant stay
Hunni
Hunni, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
2 de mai. de 2025
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows werenāt as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
Danica
Danica, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
27 de abr. de 2025
Eraida
Eraida, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
25 de abr. de 2025
was good the elevator was not working
Hector
Hector, viagem de negócios de 4 diÔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
25 de abr. de 2025
Penelope
Penelope, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
20 de abr. de 2025
The breakfast could have been better
Viajante verificado
Viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
19 de abr. de 2025
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
Michael
Michael, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
16 de abr. de 2025
Fun
Amazing! Everything was clean and we had fun in the pool
Viajante verificado
Viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
16 de abr. de 2025
All good
Julia
Julia, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
15 de abr. de 2025
frederic
frederic, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
13 de abr. de 2025
OLAYINKA
OLAYINKA, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
13 de abr. de 2025
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
Winyfer
Winyfer, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
11 de abr. de 2025
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldnāt even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
Renae
Renae, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
11 de abr. de 2025
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
Gearabel
Gearabel, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
7 de abr. de 2025
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels.
No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days.
Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
Anna
Avaliação de hóspede verificada da Travelocity
2/10 - Insatisfatório
3 de abr. de 2025
I didnāt like anything about it. It smelled bad. Old dated furniture and plumbing. Fire alarm broken also had broken lamps. Needs to be torn down and start new. Itās was the worst experience Iāve ever had at a hotel. If I was associated with Best Western, I would be embarrassed to have this hotel. Words canāt do justice to how bad this hotel is.
Jesus
Jesus, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
30 de mar. de 2025
The elevator is broken and we are on the 4th floor so itās a hassle getting up there but it works to come down. The AC in the hallways donāt work so itās really hot in the hallways
Manuel
Manuel, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
29 de mar. de 2025
Yazmin
Yazmin, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
28 de mar. de 2025
Chandra
Chandra, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
25 de mar. de 2025
I entered the room late from visiting the army base... Room provided was in bad shape, one of the curtain panels had red stains & the other one was missing. There was significant water damage to the bathroom celling and it was visible they tried to patch the leak damage (unsuccessfully). I ended up taking pictures and showing the front desk in the AM; I was told maintenance would take a look & nothing was done about it.