Hotel Pension Museum

Nice room. Breakfast was good. Great location near the museum district and close to subway.

It is not recommended if you have stroller with you or heavy luggage because there is no ramp to go to elevator.

This was a lovely Vienna hotel. However, Expedia should have warned us that there were many stairs to climb prior to reaching the lift that took us to the lobby. It was very difficult to lug a suitcase and a carry on, up the stairs and back down when we were leaving. Also, I had called the hotel to ask them to have a taxi for us at the airport when we arrived and was told the cost 35 euro and someone would be there with a sign with my name on it it. No taxi -- took a airport taxi which costs us 47 euro. When we were leaving, the hotel did book us a taxi and we were told 30 euro. The cost was 35 euro. It would have been nice to have the correct info up front. Also shower did not drain properly and when I told someone about it, they said just don't run the water at full strength. On a positive note room an people were nice. Nice breakfast in morning. Probably would not stay there again mainly because of the stairs.

Really good location, nice breakfast, spacious room and god staff.

PROS: In the heart of downtown Vienna and steps away from public transit, you really can't get better value for your dollar. The building is older, decor eclectic, a place full of charm. I had a great view of the city through floor-to-ceiling glass doors that opened onto my personal balcony. There were lovely wooden floors, plenty of hot water, and great water pressure. And the front desk employee (owner?) was polite, helpful, and anticipated my needs. CONS: You can hear everything going on in the building. Any conversation in the hall, the doors opening and closing. I'm pretty certain I heard conversations from the room below mine. I also am not a huge fan of the sink design (at least in my room) - it's quite shallow and was impossible not to splash everywhere. The drain in the shower didn't drain quickly, so within 2-3 minutes I was standing in water. There were some mold issues in the caulking as a result.

The hotel part is good but hotels.com system is not. its been couple of days and because of a website function i may have paid twice with two different prices. Still not clear, checking with my bank

Great location and easy access to the U2 train. The staff was amazing and very friendly. Some minor issues with the lavatory, but otherwise great experience.

I took quite some time to pick a hotel for Vienna trying to pick something with a good price that still provided breakfast, this had both and was located 2mins walk from a metro which is easy to use and you will be advised to use it. I was a bit worried about a complicated arrival as we were coming in very late and they were going to leave us a key but this was no problem at all, hotel is easy to find and instruction very clear. The breakfast was very good with a variety of options to set you up for the day. The rooms are very spacious. I could be picky as we all could but honestly I would stay here again as it had everything I would expect, very good value for money. The staff could turn the phones down to a bare minimum when they start there day that would be my only tip for a better stay, I can whistle the ring tone even now.

I have never stayed at a pension before so I didn’t know what to expect. This is more of a bed and breakfast type of establishment with extremely friendly Staff and beautiful dining area with complimentary delicious breakfast. Only issue was it was very warm in Vienna and the room had no air conditioning so I had to sleep with the window wide open which meant not ideal sleep.

Location of the hotel is very good. Drainage at the bathroom needs to be improve.