Hotel Merlin

While I have stayed at the Merlin previously and given better reviews, this visit was disappointing. The best I can say is the small room, tucked into a corner of the hallway, was quiet and there was a fan available for our use, as well as a mini refrigerator. The room was clean and the bed ok. The showerhead in the bathroom was in poor condition, drooling water out, and falling from the wall. One set of bath towels was quite tattered...the edges frayed and stringy. I would have to say some of the effort and care (working to renovate and improve the rooms an hotel with small touches) which I noticed in past visits has slipped.

Nice property, friendly staff. Appearance is exceptional, and felt safe amd secure

Awesome, nice location

The location was very good, just a few minutes walk to Naplavka which is a very fun a lively boardwalk by the water with farmers market and restaurents, grocery store, pharmacy just 5 min walk up the street, and a metro station 5 min walk away is very convenient

Do not stay here!! Location is the only benefit to this hotel. The staff is incredibly rude and unhelpful. Our fridge and hot plate did not work during our entire 4 day stay. We were told that this would be fixed and that was a complete lie, no one ever came to look at our room to fix anything. We woke up to construction every morning and one day we did not have water. When questioned about this, the concierge told us it was because “the sheets were being washed.” We brought up all of these issues while checking out and were offered no compensation. This hotel is not worth the trouble of staying and I cannot stress how unprofessional the staff is.

The front entrance was hard to locate from the street unless you’re on foot. The front door was lock and waited in the cold night to check in. The elevator can only fit a 320 lbs person. I’ve included pictures of the room’s condition. As you can see the leftover food in the frig, the shower head disconnected and the door lock mechanism Faulty. There’s more to our stay that I will not disclose. Pictures are deceiving as we all know that to be. So be thorough on your search. Good luck with this hotel and wish you well in Prague.

Ok place to stay - lot of places are close by

Reception staff were friendly and helpful. Room was clean when we reached but housekeeping was very poor. A glass broke on our first night and they picked up the broken pieces we had collected together but did not bother to hoover up the glass sprinkles in the carpet even when asked. Had to spend the next 3 days avoiding the area. Bedding not chaneed and soap/shampoo not replaced.

The hotel is nice. The staff we had contact with were very friendly and helpful. We were expecially impressed with the man at the reception when we arrived. It is extremely good value for money. The only two criticisms I have regarding this hotel are that 1) it was extremely hot as there was no airconditioning. This meant we had to have the windows open, and the area is very noisy with traffic noise. 2) The internet was very poor. An investment in airconditioning and good internet and it is an outstanding hotel.

I was very happy with Merlin hotel for what I paid. I struggled to find the entrance I could not see no22 but it was midnight and I was tired so maybe that's why. Breakfast not included in price but can be arranged for extra cost. Great location just a few steps away from the Dancing House and the river and very close to the historical center.