Best Western Orchard Inn

Very clean hotel with excellent customer service and a pretty decent breakfast with eggs, tots, waffle-makes, etc. Bed was harder than other best western hotels I’ve stayed in for the price and there is no elevator in building. They put us on the far end of the hotel and upstairs- which was slightly annoying when carrying our bags up/downstairs and the ice machine on the far other end of hotel and downstairs. Other than that, they gave us late check out and no one knocked on our door until about 10 minutes before our scheduled check-out— which was a first. Over-all, I would stay again.

The room was fine. The pool was great. The only issue was the cold food at breakfast, not even luke warm. COLD.

There’s no elevator at this location making it very difficult for my elderly father to go up and down the stairs. The bathtub and toilet were together behind a door that stuck in the tile floor. The sink was in the room which I found odd. The duvets were not clean but the sheets appeared fresh. Furniture in the room was worn. The breakfast was ok, the eggs were so over cooked they were like rubber, I guess that’s what you get for free. The staff was friendly helpful and professional. Feel the price paid for this room was far too much. Expected better from a Best Western.

The only neg I can give the hotel is no elevator. The hotel stay was great. Loved that you could not hear our music outside of our room

Positives: 1. Room was spacious. Though strange design .. sink was outside the bathroom 2. Room has small refrigerator and good size TV 3. Location is good - Wineries, Redwoods, City of 10,000 Buddhas etc. 4. Though the bathroom needed serious upgrading, the water pressure is awesome. Negatives: 1. We were given room on the 1st floor. We could not open windows for privacy reasons as the cars were parked right in front. 2. Carpet was stained, which gets masked with the dark color 3. Cleanliness & hygiene : We had to squash insects practically both days we were at the hotel, Quite disgusting. One can see hair (may be dog's since it is dog friendly hotel) in the room 4. Breakfast area is kind of small so one has to time it well to avoid crowd. Both days we stayed at the hotel, the coffee machine was not functioning. Imagine No Coffee in the Morning!!! 5. Wish the hotel provided a safe vault to keep valuables while one is not in the room.