Best Western Orchard Inn

At check in, the front desk stated that our card was declined and could not explain why after it had just been accepted at another location. She did not seem knowledge about the situation at all. Breakfast left a lot to be desired. On a positive note- the room was quite large and the pillows were nice for a hotel!

Very clean hotel with excellent customer service and a pretty decent breakfast with eggs, tots, waffle-makes, etc. Bed was harder than other best western hotels I’ve stayed in for the price and there is no elevator in building. They put us on the far end of the hotel and upstairs- which was slightly annoying when carrying our bags up/downstairs and the ice machine on the far other end of hotel and downstairs. Other than that, they gave us late check out and no one knocked on our door until about 10 minutes before our scheduled check-out— which was a first. Over-all, I would stay again.

I would rather not

The room was fine. The pool was great. The only issue was the cold food at breakfast, not even luke warm. COLD.

There’s no elevator at this location making it very difficult for my elderly father to go up and down the stairs. The bathtub and toilet were together behind a door that stuck in the tile floor. The sink was in the room which I found odd. The duvets were not clean but the sheets appeared fresh. Furniture in the room was worn. The breakfast was ok, the eggs were so over cooked they were like rubber, I guess that’s what you get for free. The staff was friendly helpful and professional. Feel the price paid for this room was far too much. Expected better from a Best Western.