2/10
My family and I arrived at 10pm after a wedding and I was checked in to a room that had not been made up from the previous occupants. Bed was unmade, trash everywhere, money on the tv stand.. We walked back to the front desk and told the girl at the counter that the room was unmade and she went to see for herself. After about 10 minutes, she came back and didnt think to tell us what the solution she was working on.. After a few more moments, I had to walk over and ask her what the plan for our room was. She informed me that there were no more available rooms and that her manager was calling all over town to find us something. We were then told to drive to the outskirts of town to stay at a place that had a room available. We got to the other place and it was not the same quality or as safe as the hotel we reserved. We got checked in and we got a room that we had to rearrange the furniture to access the pull out couch for my son. There were nail holes and unfinished repairs on the walls. I'm guessing this was the room this hotel didnt use since it wasnt presentable for guests. We were pretty dissappointed all the way around that we weren't able to stay in the same location with our other family members and the hassel of the whole situation.
Viajante verificado
Viagem em família de 1 diária