Riad Zamane & Spa Fès

We had a great stay at Riad Zamane for three nights in January of 2020. the photos of the room, riad and decor really don't do this place and it's renovation justice and as far as comfort goes, our personal room stayed super toasty and getting in to bed each night was something my wife and I really looked forward too after wandering through the chilly medina all day. All that being said, what really set this place apart was the staff. Breakfast was great and the crew as a whole could not have been more accommodating. Everyone in the kitchen did beautiful work and the room service staff did an incredable job. The doorman Oumar was a big-time standout as well. He was such a great, incredibly helpful, smiling face to wish us a good day each morning and welcome us back each night. He even went above and beyond to walk us to dinner our first night in town and answer questions about the city. I really can't sing the praises of the staff here enough and will recommend Riad Zamane for years to come.

The property was nice but located in a very rundown area. The hotel staff were very friendly. The hotel manager wasn't always forward with us though. She gave us a quote for laundry and the bill would be 3x higher, she would over promise activities during excursions and be very vague with details. Not recommended if you have kids.

The riad is beautiful but our room left a little wanting. The staff is excellent and very accommodating. However, our room was on the terrace with our windows overlooking a different room's private balcony, meaning if they sat on their balcony, we could hear their conversations, and the light shines in to the room. The room also had a very old, musty smell. Probably the biggest factor for the low rating was that the wifi did not reach our room.

It is located in a very quiet neighborhood. Ask the taxi driver to drop you off near the bus station instead or else they will drop you off somewhere else and you have to walk through the confusing Medina. Medina is just a 5-10 mins walk away. The staff were kind and helpful. Room was big and clean. It is an older building so it smells a little weird each time you enter the room. The room isn’t very bright. One thing to note is that it echoes loudly within the raid. If there are guests dining and chatting on the main floor court yard, it gets very loud.

Beautiful property with 20 ft ceiling in foyer/lobby area, beautifully decorated in the locale style. Welcome tea offered. 24 hr concierge. Very safe, public terraces available to guests at all times. Security inside hotel is very safe. We stayed in the rooftop suite with the private terrace, very private and well decorated. Staff is wonderful, amazing cleaning. No elevator and several winding stairs for those with mobility issues. About a 10 minute walk to the blue gate. Mini convenience stores at end of street selling cold drinks and snacks. No fridge. Breakfast available from 8-10ish.

30 foot high ceilings, incredibly beautiful decor, Abdul was magnificent, the food was great, service top notch. Like we had our own personal hotel. Incredibly beautiful..Convenient location. Stunning.

Beautiful place. Rooms were good and clean. The place was fairly easy to find with google maps.

From the staff to the facility itself, everything wad perfect, friendly, accommodating and relaxing, in a great Moroccan atmospere!

excellent place, beautifully decorated, Well located and friendly staff. Definitively will come back

The suite we have reserved and paid for wasn’t arranged for us due to problems of the bath or sewage. But it’s kind of the manager to compensate our loss with a nice dinner and a massage for both of us.