2/10 - Insatisfatório
17 de jun. de 2025
This stay was horrible. I booked for 3 nights but only stayed for one night in the filthy room! I had some bugery slime all over the walls, the towels in the room were brown. The blankets were stained. Unfortunately the filth wasnt the reason I left. The night before we checked in the hotels key card coder caught fire so the hotel was unable to give guest key cards. I understand this was out of the hotels control. However the next morning after breakfast when it was time to head back to my room I was handed the master key from a teen age boy who had just opened his room and passed it on. It was being handed around from guest to guest with no supervision. This had me very concerned for my belongings but mostly for my daughter's and I's safety. The hotel denys this is what happened and is so rude and could care less about the safety of the guest. Do not stay here. There's so many more things I could write but I just dont want to give it any more of my time.
Kayla
Kayla, viagem em família de 3 diárias
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