WoodSpring Suites El Paso I-10 Southeast

Liked the room because it had a stove and full size refrigerator

Friendly staff. Clean rooms. What I didn’t like is that they cancelled my original reservation by accident and had to stay at a motel 6 on Monday evening October 5th. But overall a decent hotel at a great decent price.

Toilet was broken, extremely noisy during the night hours and no hot water to take a shower. Yes, they have a low price for the room buy with all those inconveniences it turned out to be very expensive

Great time for the rate I paid. I wanted a hotel with a kitchenette and I was satisfied. Only issue I had was with the water pressure from the shower head but overall great stay. The people at the front desk were very kind and helpful especially when it came to giving me the same discounted rate for a second night. I plan to return again

It was not as nice as I expected it to be. Looks more like a dorm room than a hotel

This is by far one of the best hotels I’ve attended hands down! I rate this place 10/10 and I would definitely recommend it.

Every thing was very clean. Even the the toilet was pleasant.

I feel I deserve a refund because the pictures that are shown here and on the company are misleading and deceptive. The location where my stay was booked was not the one shown in the photos. I really would like to have dire y contact with someone in the corporate office.

We rented an accessible room with a roll in shower. The day before arrival I called to confirm and was told the property had no roll in showers but that they did have accessible room with bars in the tub. When we arrived i was assured we were getting an accessible room. The room was not accessible it had no hand rails or bars in the bathroom. I had to help my 73yr old mom in and out of the tub not a great birthday experience for her. The linoleum needed to be mopped. There was a wet sticky spill in front of the elevator that stayed the entire weekend never cleaned up. Needs blackout curtains road traffic kept mom up both nights. The remote did not work on the TV.

Bed was awful, one towel for two people. No room service until after you checkout. WiFi password was never emailed to us. No one at the front desk to help you after 9pm and I don’t know what was up with the smoke detector. I thought the whole building was non-smoking??