2/10 - Insatisfatório
12 de dez. de 2025
This hotel is 12 floors from entrance to onsen. It has 1 elevator. That’s 1 elevator for guests & staff. You will regularly wait 5-10 minutes for it. You will have it open up to a linen cart that takes up nearly the entire inside. You will have housekeepers fill it with bags of garbage & have no choice but to ride along with. That 1 elevator was down for maintenance & also broke down several times during our stay - requiring is to walk up to/down from our 10th floor room on a very narrow, external stairwell. Because of that, we regret staying there and will never return.
Now, I love Dormy Inns - staying at them in Osaka, Ikebukuro, outside Shinuya. This was the worst one even without the elevator issue. The onsen is the smallest; the rooms are the smallest. We were told we’d only get 1 cleaning during our 9-day stay; when I called the night before to schedule it, the staff member didn’t put the request in - I believe not understanding my slow, remedial English. I asked 3 days in a row for extra pillows & was turned down. My wife needed her head elevated, but we were stuck with sharing 2 tiny pillows until finally receiving (just) 1 more. We got the breakfast once, which was worth the ¥2000 per person even if a staff member yelled at me for trying to take one last little plate of hijiki she was gathering to throw out. Sorry for not wanting to waste food I kinda paid for…?
the elevator situation is a deal-breaker. Stay at any other Dormy Inn in Tokyo. Just don’t stay here.
Justin
Justin, viagem de 9 diárias
Avaliação de hóspede verificada da Hoteis.com
