Upon arrival, the staff member at the desk upgraded our room, free of charge (which was lovely). However, we were checked into a room that was not cleaned. After going back down, they moved us to a different room.
In the new room, there were “coffee” stains all over the wall beside each side of the bed. On the second day, a cleaning lady came into our room and asked us if we wanted it cleaned at 8pm? We had obviously said no given the time. Then when they did clean it the day after, the coffee mugs were not replaced nor were the coffee packets. The shower smelt very muggy and old. Overall, not impressed with this hotel.