6/10 - Bom
10 de dez. de 2025
The bed was lumpy and uncomfortable. That was a surprise because normally the beds are so comfortable. After my first stay at the Davenport I even looked into getting one of their mattresses (they had a Davenport mattress for sale at a local mattress store that just went out of business). We were really looking forward to sleeping in but the bed was so awful we checked out earlier than we planned. I checked out and asked if there was anything else and the receptionist said no which is what I expected. Two days later we got charged 21 for what other hotels call resort fees (I think they called it an event fee, I don’t remember what they were calling it). I was confused because I’d already paid a fee with that name when I booked the hotel. I called and was told I didn’t actually pay it that you don’t get charged until you get there even though it lists it. I have traveled a lot and every other hotel that has an extra charge has told me when I checked in and some even reiterate it when I check out. I should have fought it but I didn’t. I’m so disappointed. I don’t like surprises on my cc. I loved staying at the Grande and Historic Davenport hotels. In fact I was going to book a night for the next weekend because we had another fundraiser downtown but between the bed and surprise fee I won’t stay there again. I gave it 3 stars because it’s a beautiful hotel and the staff is typically exceptional.
Jacob
Jacob, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
