My room was actually very nice. Updated, spacious and very comfortable. However, the noise from the girls broomball team from Palmerston that was running up and down the hallways screaming until almost 10 pm, then again at 12:15 am then again in the morning was beyond tolerable! I also had to listen to the parents standing outside the back door below my window drinking and smoking and talking very loudly. It took over 10 mins to get an elevator in the morning because they were pressing all the buttons and trying to get breakfast, forget it! It was like trying to get a coffee at the zoo. How parents think it's okay for their kids to behave this way and for the hotel to allow it when I know for a fact they have a warning policy is beyond me. They should also be reprimanded by the broomball organization because they should all be ashamed of their behaviour! There was no parental supervision and it was downright disrespectful! I actually loved this hotel, the room, the location, etc. But I will never stay there again after this experience!