Our stay was not the best . When we arrived we were greeted with a nice lady at the front who even asked why we came to the hotel in the first place , we told her to swim with the kids , she didn’t mention the pool was closed at all . Kids got dressed for the pool , it was a sign on the door that stated the pool was closed for maintenance ,at that time she wasn’t at the desk anymore and a gentle man was and he let us in to swim still said they just didn’t open it for the day . We swim about two hours then got out, a few hours later they said the pool was closed for the night and would open back up at 9 in the morning . We went down for breakfast and the same lady was back and we asked about the pool again to be sure and she said it was closed still and would not be opening back up that it was dangerous because of the chemicals but still the day before we were allowed to
Swim For two hours. Which is strange , my kids were highly disappointed. Wifi was a bit confusing , tv outdated could not connect to our phones. Hotel was clean though. Just fix the pool
Issue and everybody get on the same page . If the pool was closed she should have told me as soon as we got our keys when I told her that’s what we were here for , would have still stayed and saved us the disappointment atleast !