My husband and I stayed in G Hotel Kelawai for a total of 3 nights in the Premier Room, and we had a good experience overall. The staff were fantastic, and our gripes were to do with design features in the hotel which the service staff had little to no control over.
Pros:
- The room was very clean, and overall cleanliness in the public areas was great as well
- The bathroom in the Premier Room was spacious and comfortable
- Although we only had 2 canned drinks from the complimentary minibar, the free bottled water and anything complimentary is always appreciated.
- The buffet breakfast selection on Level 2 was pretty good, covering western and Asian cuisines, as well as having a live station. Food options also changed from day to day.
- Gravity, the rooftop bar, was great. Loved the light-up menus!
Cons:
- Whilst the curtains are of block-out fabric, there is a huge gap between the curtain and the frame of the window, so sunlight would stream into the room like a laser beam every morning and wake us up much earlier than we wanted to
- The mattress was comfortable, but the pillows were not. It took requests for 3 different types of pillows to finally land on a marginally acceptable one. (But Priya from Reservations was very nice about it)
- We had the corner room but the walls were quite thin so we kept hearing the door slamming in the room next to ours.
- For such a big bathroom, it would have been much better and more convenient to have double sinks, a