4/10 - Razoável
19 de jun. de 2025
Do your homework when booking this hotel. I booked this hotel for a very quick visit to the NFL Hall of Fame for my son, his friend, my father, and myself. I chose this hotel because it had the highest rating in the vicinity (9.4 "exceptional") even though it was priced higher and a little farther from the Hall of Fame. The check in was pleasant, the front desk employee gave me good suggestions for dinner. But things to a quick turn, in my father's and son's room there was a horrific smell. At first I thought it was mildew or mold but the further I entered I was sure it was urine seeped into the carpet. I never complain (I have worked in service industry a long time). But I had to...I went to tell the front desk and the same person who checked me in came to the room and was pretty shocked as well, and said it was urine too and that she would have to move them. However, there were no similar rooms available ( 2 double beds). So they had to move them to a king suite. So now my 75 year old father and 16 year old son had to share a king bed (which was awkward and uncomfortable). They said there was pull out couch-but the cushion on that had a stain as well. In my room the shower curtain was stained yellow (probably from urine as well). The pool was empty and unappealing. There was a white film and spots on the top of the pool and the filter never ran. I could not imagine staying there longer than the one night. On a positive note, the breakfast had lots of variety.



Jennifer
Jennifer, viagem em família de 1 diária
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