6/10 - Bom
18 de out. de 2025
One of the room shower water pressure was very low very difficult to take shower. Receptionist on the check out day was very unfriendly and unprofessional and his name I forgot but he has a lady name that I remember…. I was stuck on the way back to hotel and I called to request to later check out and he threaten to charge if we’re late for 1 minute after 12:00noon. After explaining I was driving back to hotel but that day Melaka town traffic was very heavy jammed and I was stuck…he finally allowed 12:30pm I call him again to tell him my situation as car not moving much in the traffic… again he threaten to charge from minute 1 ….. his attitude is not suitable to be at front office … I just ask him I’m almost there and please extra few minutes. He said no. I rushed driving like crazy and thank GOD no incident happened to me my car … I arrived at 12:30pm sharp finally …. I park my car right in front the hotel door to rush up to check out … escalators not working…. This receptionist attitude is not fit to work at hotel front desk … very disappointed and unpleasant experience and this is my first time stay with this kind of hotel. Even a 5 stars hotel don’t do that as I’ve stayed many hotels all over the world.
YEN LEAN
YEN LEAN, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com
