We booked a monkey room with views to see the animals. The room was clean and the wallpaper was fab. We had a partial view of Wanyama, and sadly didnāt see any animals. Though if we did, the photos wouldnāt have come out very well as the windows were pretty dirty.
The main bed had an uncomfortable creaky old mattress, and there was a noisy fridge that hummed on and off through the night.
Bathroom extractor fan doesnāt turn off so also noisy through the night.
No way to contact reception without walking a long way back to the Safari hotelā¦the monkey rooms are based in the Azteca hotel which doesnāt have its own reception.
TV didnāt initially work in the bunk bed room, but was fixed quickly by a lovely staff member.
Backs of remote were missing on both remotes.
No main light, couldnāt see a thing in our suitcase so had to use my phoneās torch.
Having a pool is a great asset but very annoyingly, the Savannah splash pool was closed for our time slot, as not enough staff.
Restaurant very basic but extortionate pricing. Most mains cost Ā£20 but donāt fill you up.
Had dnd sign on the door but at 9.45am had a staff member knocking to ask when we plan on leaving. We were almost ready to go, for departure at 10am, so not sure why that happened.
All in all, not great, as the main reasons to stay over (animals and swimming pool) didnāt happen. Ā£300 for the room plus Ā£100 for day in the theme park is just not good value.