Oh dear, what a disaster this hotel is. Poorly maintained (coffee spills down walls, broken blind, dirty carpets, etc), badly laid out with poorly lit areas and steep steps; our breakfast was jollied up by water pouring through a light fitting from a room above. The staff (well, the one and only lady we saw on both days) was polite and doing her best, but she was battling against a building unfit for use and a management presumably that had cut staff to the bone. Our bedroom was at the end of a maze of stairs and corridors, and when we finally got there it had obviously not been cleaned well. The mattress was old and tired, the thin, mean pillows insufficient, and to use the loo you had to do some sort of shuffle dance so that you could get the bathroom door closed. We thought we’d stepped back to the 1970s in terms of hotel decor and facilities. Our breakfast was laid out on the bar, sticky juice glasses that needed to be prized off the tray to use, coffee cups with coffee helpfully on the rim from the previous user, and our scrambled eggs on toast came with scrambled eggs but four complete slices of untoasted bread. Overall, the worst hotel we’ve stayed in for many many years.