2/10
Not up to a 4-star hotel standards.
We stayed in 2 rooms here and wouldn't recommend this to anyone.
1. We were downgraded for our second room and they didn't let us know right till the point we were expecting to get the keys and head to the room. We had been in touch with the hotel all through out. We were told some serious flaws have been found in the room. If they had let us know earlier, we would have looked for alternate accommodations somewhere else.
2. In the first room, within an hour of entering we heard a loud bang in the bathroom. The marble underneath the sink had collapsed and shrapnels were all over the bathroom. Luckily no one was hurt and we had to clean up the bathroom carefully.
3. AC didn't work properly in both rooms. Both ACs looked quite old.
4. We gave clothes for laundry. They came back discolored and shrunk.
5. Both rooms smelled like dingy room in need of ventilation.
6. Rooms didn't look like the pictures at all. Quite outdated.
7. First room had really bad water pressure. Took a lot of time to take shower.
Quite disappointed with the experience and comparing with our other stays in Vietnam, this just wasn't up to the mark. Only good things about the hotel are the location and polite staff.
Abhay
Viagem de 1 diária
