2/10 - Insatisfatório
26 de jan. de 2026
First of all, the staff was incredible. Extremely kind and thoughtful.
The room(s) were terrible. First room was supposed to be non smoking, but reeked of cigarettes. I ended up in the second room and the flooring wasn't put in properly, the shower was so filthy I wouldnt shower in it, and both mattresses in the hotel had broken springs, so they sloped to one side. I was being stabbed and sinking in in weird places all night. It was awful and I slept horribly.
The room was so bad that when I complained to the front desk they said "oh my god they put you in room 234??" They made it clear that that room is known for how bad of shape it is in. If staff is aware that the room is like that, they should not be booking the room until it is in acceptable shape.
This experience was entirely unacceptable even for a budget hotel. I want a refund for that night.
Gloria
Gloria, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com



















