Headline comment: this is not like a traditional hotel.
Our biggest issue was the shower, which was a health and safety hazard. There was no thermostat control, so we were scalded badly without warning on more than one occasion.
Generally, the owner/manager is very friendly and
kindly arranged transfers for us during our stay, which was very much appreciated.
However, there was no offer to help transfer luggage to/from the cars through the city, nor up the various flights of stairs inside the building (as would typically be the case with a hotel). This place would not suit anyone with mobility issues.
We were advised that the rooms are not cleaned daily. However, ours wasnāt very clean when we arrived either. The towels and bedsheets appeared to have been through a quick rinse in the wash but still had stains on them. There were hairs in the bathroom and watermarks in the shower. The floor was absolutely filthy, including in the communal stairwell, which didnāt appear to have been cleaned during the 3 nights we stayed.
Fresh towels have to be specifically requested via WhatsApp because there is no reception service.
The rooms are extremely small. Not just by European hotel room standards. My mum and I stayed in a double room and there was zero floor space to open our luggage to look through it, let alone anywhere to actually store our stuff.
I think the best thing about this place is its location.