Riad Rcif

Great place and wonderful staff.

The Riad and the individual rooms are beautiful. The staff is helpful and the breakfast is pleasant. I lowered the service score because we had an unpleasant experience with a tour guide they booked for us, but the staff helped us navigate through it.

Hotel is decorated with Moroccan flair and charm. The gentleman that checked us in was super friendly and helpful. At check-in, they served Moroccan mint tea with sweets. Room is spacious for our family of four. We had dinner in the hotel and it was abundant and delicious. The staff was great, friendly and sociable. Breakfast was more than expected and served in the beautiful room. Overall, we were very please with the hotel. It’s location is a bit confusion when you enter the Medina but just pay someone a few Euro to bring you to the Riad.

It is wonderful riad that I stayed in Fez. The riad like an art piece, very beautiful. The room is big , clean, silent and very cosy. I enjoyed the sunset at the terrace. I love the breakfast, very tasty. The staff service is good. Especially a staff called Anas, he is helpful, gentle and I had a good impression on his friendly smile, he made me just like stay at home. He was aggressive to help us when we were facing some problem , and explained very detailed to make sure we understand. So thanks for him a lot.

The riad is stunning but is located at the wrong end of the medina for access to restaurants etc and is down several, dark, winding alleyways which are daunting at night. The staff, especially the ‘boss’ are rude, surly and unhelpful which is a shame as the interior of the riad is beautiful and it could be an oasis if the staff were friendly and helpful. I won’t be staying there on my next visit.