I had an extremely disappointing experience at this Motel 6, prompting me to leave shortly after checking in. The room was in an unacceptable condition, with a strong cigarette odor, visible cockroaches (some carrying eggs), a sticky floor, and heavily soiled bathtub and toilet. The bedsheets were stained, and the air conditioning was weak and emitted an unpleasant smell. Despite being a budget accommodation, these conditions were far below basic standards of cleanliness and comfort. My attempts to sanitize and deodorize the room were ineffective.
While the front desk staff was initially courteous, the managerās response to my concerns was unprofessional and dismissive. An employee began processing a full refund and had me sign a document, but the manager intervened, offering only a 50% discount instead. She refused to provide the signed document, withheld her name, and threatened to call security when I requested contact information for corporate or a higher authority.
I strongly advise against staying at this location until significant improvements are made. I have requested a full refund and urge management to address the cleanliness issues and staff conduct.