Check in was easy, however it was on a kiosk remote linked in to someone via video chat. The reason why that was an issue for me was I left a ballcap of my in the room after I checked out. I realized it fairly quickly on, about two hours after I'd left, so I figured housekeeping had found it and I could go grab it as I was still in town. I believe this was a Saturday, and after calling the hotel to ask about my hat, wouldn't you know it: there was nobody on site at their hotel. No staff at all. That hat was a gift to me and very special, and I couldn't get it back an hour or two after check out because "nobody was working that day." ... The room was small, as in extremely small. The location was great and I felt safe. Coffee in the hallway was decent and it was nice that it was free. It wasn't the worst experience I've ever had, but it certainly wasn't the best. Think of it as budget and budget only. Don't expect anything special, not even staff on site.