WestShore OceanFront Suites

Stayed at this motel, large spacious rooms some with fireplaces. Gorgeous view of the ocean right in your backyard. A little updating to the rooms would make it a perfect 10.

There are only 14 parking spaces in the main lot for the 21 guest rooms. The main lot is not well lit, however, the overflow parking lot is unloaded. When I arrived I let my dogs out to go to the bathroom and I walked toward some grass. Before I knew it I was standing in the middle of a mud puddle that was approximately 8 inches deep. I walked from the grassy area across the street to the office. Upon finding nobody there, I walked to the inlet area that I was forced to park in. I thought that the pavement was even, however, The pavement drops down about 12 to 14 inches over approximately 2 feet. When I stepped thinking I was going to set my foot on pavement level with what I was walking on I was shocked when my foot kept going down. It bent my back badly. This would have hurt anybody’s back, but since I have had low back surgery this hurt my back and damaged it. I drove five hours just so I could go gamble at the local casino and walk my dogs on the beach. My dogs have never seen the ocean and I was looking forward to seeing their reactions. I was not able to walk down to the beach myself let alone to walk my two dogs. I went to the casino the next night and I was forced to quickly return to the room as my back was on fire. I had to go to urgent care when I returned home. I have never seen such negligence displayed by a hotel in my life. You risk your health to stay at this property.

This hotel is located on a spectacular spot, but the weather is very difficult on the edge of the ocean. The room had baseboard heaters that did not work and were covered with rust. They had placed a small space heater to heat the space. The carpet was wore out and appeared many years old. There were no plug ins in the bathroom. The exterior had been patched many times and was still in disrepair.

Definitely needs to be upgraded, the heating system did not work so we had two space heaters and one broke down so we had to get another one. There were three remotes for the T.V. with no directions so we had to go to the office again and they weren't sure how they all worked. Carpets were dirty and had to clean up around the toilet, hard floors sticky. The beds were comfortable and the view of the ocean was very nice. It was nice to have two separate rooms and it would be nice to have handicap access in the bathroom. Took our 85 yr. old stepdad who uses a walker and did not feel comfortable getting into the tub, no grab bars.