My partner and I have stayed here quite a number of times in the last 6 months. We find the rooms reasonably neat and tidy and roomy, especially if we are lucky to get the deluxe queen with spa room for the same or a discounted price as a queen room, regardless if we use the spa or not.
Never had a problem with the staff...always friendly and polite.
This long Australia day weekend, was the first time I have heard anyone having an argument outside with yelling...or hearing blaring Indian or similar music, coming through the walls from the room next door...no point banging on the wall asking them to keep it down, after an hr. or so, it finally softened and we kept our tv high enough so we didn't hear anything else...