Family Inn was clean and fresh at scent upon arrival but the condition of our family Inn room was poor maybe compared to all other rooms there,. Bath room wasn't best at sight, but our stay was peaceful and quiet. The pool was clean and wonderful to swim in. I don't know anything about having towels given or provided by the pool, but we had our own, and used them. There was a small play ground on-site for kids as well as a small basketball 🏀 court to play at. The Inn is in a good area with restaurants and shopping stores, however; parking is free, you need to drive to the falls/Clifton Hills 👍.