A very disappointing stay. This is not a 4* hotel. We had travelled from a lovely hotel in Tallinn, Estonia and were immediately disappointed with this hotel after check-in. Small, clunky lifts and a terrible smell of drains in the corridor. A very basic, lifeless and dated room. The bathroom was not clean and needed a refresh, ie. Dirt stuck on the door and to the grout in the shower. The bathroom floor was flooded everytime the shower was used and the hand wash had not been refilled.
We came back late in the evening to find the bed extremely loud, creaky and uncomfortable. I went down to reception to report the problem and was informed extra bedding would be bought to us within an hour in an attempt to make it more comfortable. I asked what we were supposed to do regarding the bed creaking - it was extremely loud and sleep disturbing - to be told we wouldn’t be able to switch rooms until the next day. No bedding arrived and it was very late by this point so we put up with the bed as it was.
It was very difficult to regulate the temperature in the room. Again, a very dated system.
The rooms are not soundproof, we could hear other guests playing music and chatting in corridor.
The TV is very basic with no YouTube/Netflix/English programmes. In the end we stayed out for as long as possible and just used it as a place to shower and sleep (badly).
Overall, I would not recommend this hotel at all, I certainly won’t be returning. It is definitely not a 4* hotel.