booked a kitchen, but no coffee pot, just same as in Motel 6. Hot water took extended time to heat up, had to run the tub to get it in other areas. Cabinets smelled like roach spray, some of the dishes had coffee rings and stains, AC sounded like a helicopter, Bodega had very limited items, no shower cap, other paper products ran out. Staff explained to us that because we did not book directly with Hilton we did not get any "perks" but I'd say they were rude to us. Never offered us any info about the restaurants in the area etc. I think I was charged an extra day on parking, note in my car window with little explanation. My sister and I were visiting our sister very sick with cancer at Vanderbilt. We paid dearly for the room and parking, but I will not choose that property again if I have the opportunity to go back to Nashville.